For International Customers
Please check with your country for restrictions, duties, and taxes collected from your country. In some countries, 3-4 % taxes are charged on delivery, which is rare but possible.
There will be no Refund of shipping costs especially if the product is rejected and returned by customs or because of a failed delivery attempt and the package is returned, all other costs are refunded happily except shipping and handling levies which are minimum US$ 25 or 25%, whatever is higher on the value of returned products (for all countries) for small packages.
If customs seize your order and does not return to us, then it is not possible to provide any refund at all.
For Indian Customers
We can refund payment for your ordered product or products only if you return them successfully within a week in a good manner, so that we can sell them again. For all refunds, we will deduct Rs. 500 or 25%, whatever is higher on the value of returned products from the total amount we received for your order after taxes or other fees levied by payment processing partners.
There will be no Refund especially if the products are returned by customer after a gap of 15 days from the date of parcel delivered to customer or because of a failed delivery attempt and the package is returned. Although we can resend it for a nominal cost of courier.
“Cancellation duration and refund mode and duration (Orders can be cancelled within 1 hour of order placing. And in such cases refund will be processed through same mode within 10 working days)”